Privacy Policy
Effective October 12, 2026
WISPLINGS is a pixel pet collecting game made by Vanbridge LLC (“we” and “us” on this page). This is what the game collects, why, who helps us run it, and how to get rid of it.
The short version.
We keep what the game needs to work, and nothing else.
No ads. No selling or sharing your info. No tracking you across other apps or websites.
You can delete your account and everything we keep for it from inside the game, any time.
1. If you play without an account
Your collection, settings and progress live on your own phone or computer, in the game’s storage. They don’t leave it.
Each visit sends us one anonymous line so we can see how people find the game:
- a random tag made on your device the first time you play (it isn’t tied to your name, email or phone),
- the app a link was opened inside, like TikTok or Discord, and the site that sent you, if any,
- whether you’re on an iPhone, an Android phone or a computer,
- whether you’re signed in, whether it’s your first visit, and the time.
That’s it. No name, no email, no location.
2. If you make an account
- Your email and password. They let you sign in on any phone. Passwords are stored scrambled (hashed) by our sign-in provider. We never see them.
- Your collection in the cloud. A copy of your save (your pals, Pixel Dust, progress and settings) so it follows you to a new phone and survives updates.
- Backups of that save. One a night, kept for 14 days, plus one whenever an update would remove a lot of pals at once. They’re there so we can undo an accident.
- Sign-in records. Our sign-in provider keeps when you signed in and the IP address it came from, to keep accounts safe.
3. Friends, offers and the market
These only work with an account. To make them work we keep:
- Your profile: your screen name (up to 16 letters), your icon pal, your friend code, the pals you’re wishing for and chasing, a short summary of your collection, the binder page you feature, and when you last played. Your friends see this. Your screen name also shows on anything you list in the market.
- Friend requests, battle invites and trade offers, including the short note (up to 60 letters) you can add to an offer.
- Market listings and sales.
- Reports you send about another player, and reports about you, so we can look into them.
Please don’t put your real name, age, school, address or anything like that in your screen name or notes.
4. Notifications
Only if you turn them on. We keep the push address your browser or phone gives us, which kinds you want (chests, quests, friend requests, offers and invitations), and a short log of what we sent so you don’t get the same one twice. In the iPhone and Android app, some reminders are set on the phone itself and never reach us.
5. What we don’t collect
No contacts, photos, location, microphone, advertising ID or payment details. No ads, and no third-party analytics or trackers. The game doesn’t sell anything for real money.
The scanner uses your camera only while it’s open and you’ve turned it on. It reads barcodes on your device; no picture or video is saved or sent anywhere. To work out what you scanned, the game sends only the barcode number to Open Food Facts (see below). Your save keeps the codes you scanned today and your last few finds, so the daily limit works and they show in the scanner.
6. Who helps us run it
| Supabase | Accounts, sign-in and the game’s database. Stored in the United States (Oregon). |
|---|---|
| Netlify | Hosts the website and the game files. Like any web host it keeps standard server logs, including IP addresses, for a short time. |
| Push services | Apple, Google and Mozilla deliver notifications to your device, if you turn them on. |
| Open Food Facts | When you scan something, its barcode number goes from your device to Open Food Facts, Open Beauty Facts or Open Products Facts, to look up what kind of product it is (books go to Open Library, run by the nonprofit Internet Archive). Like any website they see the request’s IP address; nothing about you or your account is sent. They’re run by the nonprofit Open Food Facts, in France. |
| App stores | If you get the app from the App Store or Google Play, Apple or Google handle the download under their own privacy policies. |
They only use your info to provide their service to us. We don’t sell or share personal information, and we don’t use it for advertising.
7. How long we keep it
- Account, cloud save, profile, friends, offers and listings: until you delete your account.
- Nightly backups: 14 days.
- Reports: until they’re handled, and they’re deleted with either player’s account.
- Anonymous visit lines: kept to see trends over time. They can’t be linked back to you.
8. Your choices
- Download your collection: Settings, then “Back up collection”.
- Change your screen name: Settings, then “Change name”.
- Turn off notifications: in Settings, or in your phone’s settings.
- Delete your account: Settings, then Account, then “Delete my account”. Everything we keep for it is deleted right away, backups included. If you can’t open the game, see deleting your account.
- Ask us anything, or ask for a copy of what we have, a correction, or a deletion: email hello@playwisplings.com. We answer within 30 days, usually much sooner.
Some places give you these rights by law (California, the EU and the UK among them). We give them to everyone, wherever you live.
9. Kids
WISPLINGS is made for a general audience and isn’t directed to children under 13. Accounts are for players 13 and up, and the game asks before one is made. Younger players can still play without an account; their collection stays on their own device. If we learn that a child under 13 made an account, we delete it. Parents can email hello@playwisplings.com and we’ll help.
10. Keeping it safe
Everything travels encrypted (HTTPS). The database only lets each player reach their own things, and friends only see what’s listed above. No system is perfect, so we keep as little as we can.
11. Changes
If this page changes, the date at the top changes too. If it’s a big change, we’ll say so in the game’s What’s New.
12. Contact
Vanbridge LLC
hello@playwisplings.com