Help and support

Yes. Nothing in WISPLINGS costs real money. Everything is earned by playing.

Make an account in Settings and sign in on the new phone. Your collection follows you. No account? Open Settings on the old phone, tap “Copy save code”, then on the new phone tap “Paste a save code”.

Don’t worry, and don’t start over. Signed-in collections are backed up every night for two weeks, and before any update that would remove a lot of pals. Email me from your account’s email and say what’s missing, and I’ll put it back.

In Settings, type your email and tap “Forgot password?”. A reset link goes to your inbox. Check spam if it doesn’t show up in a couple of minutes.

In Settings, under Notifications, pick which ones you want: chests, quests and walks, friend requests, offers and invitations. On an iPhone using the website, add WISPLINGS to your Home Screen from Safari first (Share, then Add to Home Screen); iPhones only send web notifications to Home Screen apps. You can also turn them off in your phone’s settings.

When you meet a shy pal, hold the screen to raise your lantern and slide to keep the light on it. Its trust fills up. When it perks up and listens (you’ll see a “!”), let go, or it gets startled. Three startles and that spark burns out. A treat calms it down and makes it listen less.

Add a friend with their friend code, open their card in Friends, and tap Trade. Pick what you give and what you want. They can accept, decline or send a counter. Trades only go through when you both agree, and they’re final, so check before you tap.

Open Friends, tap their card, open “Manage friend”, and tap Report. Then tap Block so they can’t send you requests or invites. I read every report within a day.

Settings, then Account, then “Delete my account”, and type DELETE. It’s gone right away, along with everything the game keeps in the cloud for it. More on deleting your account.